Compliance Associate

JOB SUMMARY

Helping to support, develop and facilitate the Bank’s Compliance Framework, by way of updating books, records, and registers. Proactively works to improve the function through individual and team efforts, as well as identifying, resolving and mitigating any related issues.

KEY WORK OUTPUTS AND ACCOUNTABILITIES

Completion guideline: This section should not exceed 6-7 key accountabilities. The points should focus on the high level responsibilities rather than the day to day activities of the job

Administrative – Maintaining and documenting compliance processes, procedures, records, registers, systems and controls.

Compliance Monitoring Actions – Assisting in the chasing and completion of any outstanding actions with other departments.

Data Protection – Assisting the Data Protection Officer in further developing framework, conducting investigations and recording documentation.

Projects – Assisting in ad hoc projects and thematic reviews as required by the Head of Compliance.

Regulatory Horizon & Rule mapping – Helping the Horizon Scanning area to analyse and track emerging risks. Assisting on mapping of rules on the new system.

REQUIRED QUALIFICATIONS AND EXPERIENCE

Completion guideline: Only list qualifications and experience that are specifically required for the job.

• Minimum of 2 years’ experience of Compliance administrative and projects.

• Understanding and exposure of the UK financial services regulatory environment.

• Prepared to further develop skills and knowledge on the role.

• A confident, self-starter with a strong sense of ownership and a personal commitment to continuous improvement of controls and processes.

• A problem solver who can stay calm under pressure and demonstrate forward thinking with the ability to adapt to all personalities and form positive relationships with colleagues.

COMPETENCIES

Completion guideline: Only list qualifications and experience that are specifically required for the job.

Competencies associated with an Associate level job.

Driving for Results

(Impact, Continuous Improvement, Client Focus)

• Positively impacts the quality of own work and team.
• Proactively seeks information to understand the reasons for change and adapts to new situations and circumstances. Looks to enhance systems and processes.
• Talks to colleagues and all counterparties to understand their needs, interests and concerns and takes initiative to recommend new or alternative solutions to meet their needs better.

Leadership & Influence

(Leadership, influence, communication)

• Develops relationships with colleagues of all levels of seniority within BACB

Judgement & Accountability

(Problem Solving, Decision Making, Planning & Organisation)

• Identifies and solves routine and sometimes complex problems;
• Decisions are often routine in nature and are often made based on consultation with others; decisions made primarily affect own team.

Knowledge & Expertise (Subject Expertise, Business Expertise, Developing Self & Others)

• Demonstrates understanding of a range of processes and procedures within own area of work
• Identifies own skill gaps and development needs and actively seeks out learning development opportunities.

BACB CORE VALUES

Integrity is acting in a principled way. Not bowing to pressure to “cut corners” to get the job done. Being honest, respectful and transparent in all interactions. Recognising that one’s own conduct can be the basis for another person’s perception.

Innovation is flexible thinking and inventing solutions. Identifying and understanding challenges and providing alternative solutions. Identifying a new way of undertaking a task that is more efficient and makes more sense than the current modus operandi. Seeking improvements through lateral thinking and challenging established processes.

Excellence is always striving to exceed expectations. Going the extra mile to ensure the task is completed. Treating all interactions with others as you would expect to be treated within a High-Performance Organisation. Demonstrate urgency, dedication, punctuality, efficiency, and quality.

Teamwork is working in unison toward a common goal. Demonstrating a ‘can do’ attitude with colleagues. Understanding everyone’s role within the team and to confidently contribute to its success. Appreciating that we are all valuable contributors at all stages of the process.

Client Centric is putting our clients at the centre of all that we do. Understanding a client’s needs and provide a high quality and consistent service. Putting clients first – business drives processes not vice versa. Constantly seeking ways to enhance new and existing solutions and support processes for the benefit of our internal and external clients.

Drive Change is pro-actively seeking to improve and create new opportunities. Recognising and articulating new and improved ways to achieve goals. Being open minded and inspiring others.

EXAMPLES OF DEPARTMENTAL SPECIFIC BEHAVIOURS TO SUPPORT OUR VALUES

Integrity is pushing against the ‘reckless pursuit of profit’ by educating our clients and safeguarding our reputation. Taking a careful stance, when necessary, in order to meet regulatory requirements. Maintaining standards for our department and the Bank in all we do. Ensuring adherence to business principles which we all need to work on.

Innovation is actively seeking to reassess ongoing problems to find out new solutions and to simplify processes where possible. Engaging others to help them to resolve issues to overcome blocks to effective processes. Identifying solutions to regulatory change.

Excellence is always taking ownership for resolving problems and seeing them through to completion. Taking pride in the quality of your work. Seeking feedback in order to improve performance. Constantly being aware of client demands and the needs to achieve the best business outcomes. Approaching all tasks with the appropriate dedication and effort.

Teamwork is assisting colleagues to complete team tasks. Sharing our technical expertise with the organisation in appropriate ways. Sharing our individual expertise clearly and openly within the team. Working actively to build trust within the team by being transparent in our interactions. Assisting and supporting the business to solve business problems and support team BACB.

Client Centric is sharing our knowledge and expertise in order to support and guide others. Recognising the Bank as our client. Improving Bank awareness of the compliance function. Providing advice, guidance and education. Assisting in the management of compliance risks. Welcoming approaches and iterations from other departments in order to facilitate BACB’s business.

Drive Change is educating the Bank on regulatory issues by identifying the best method to achieve the purpose. Implementing changes identified by monitoring, testing and reporting. Increasing understanding of regulatory and legal regimes by actively working towards fewer external interventions. Initiating change ensuring robust processes and procedures are in place.